Frequently Asked Questions
Answers about StreetCents programs and services. More program sections will be added over time.
General
What is StreetCents Corporation?
StreetCents Corporation is a registered non-profit dedicated to
connecting and empowering communities through technical,
financial, and strategic training programs and opportunities.
Click here to visit our About page.
Click here to visit our About page.
How can I get updates about events near me?
Follow StreetCents on social media, or use the newsletter sign-up
in the site footer to receive updates on projects in your area.
Tech Check
What is Tech Check?
Tech Check is StreetCents' back-to-school support offering.
Professional engineers help make sure students have the right tech
tools for a productive school year. Learn more on the
Tech Check page.
Are laptops, desktops, and Chromebooks the only devices serviced during this engagement?
Tech Check includes questions answered, free productivity
software, free basic repair, and a free virus and performance
check. Laptops, desktops, and Chromebooks may also be available.
Are devices guaranteed or new?
All products are available while supplies last and are provided
as-is.
Where can I learn more?
Visit the Tech Check page for the
full overview of services.
What free technical services are provided at this engagement?
- Technical questions answered
- Productivity software
- Basic repair
- Virus & performance check
- Password resets
- Fresh operating system installation
- System error investigation
- Data integrity check
- Data backup
How long is this engagement?
There is no charge for the first hour. If your organization would like additional time, the charge is $150 per hour for registered non-profit organizations and $250 for others.
What happens if a computer is still being serviced after the time expires?
At the end of our scheduled time onsite, we will stop accepting any new systems. Our team will stay until the active repairs are complete.
Is my organization liable for any accidental damage caused by your repairs?
No. In addition to being fully insured for the work we perform, no work will be started until the adult equipment owner signs a repair release.
Is the data on the repaired system safe?
We employ the latest industry data protection standards; however, data can be lost at any time, and we do not guarantee its integrity.
Is there an option for paid repair services?
Yes. If your device requires services not provided during this engagement, the owner will be given an option for paid repair by our partner organization, DataScrapers, LLC.
Is there any warranty on the work performed?
No. Absolutely no warranty will be provided for the work performed on owners' devices. After the work is done, the system will be fully rebooted and the owner will have a chance to confirm that everything is working properly.
Donations
What devices can I donate?
- laptops
- desktops
- Chromebooks
- tablets
- cell phones
What happens to the data on the device I donate?
The data is destroyed, verified, and certified using the latest industry standards.
Does the donated system need to be functional?
No.
If the donated system is not functional, can the data still be destroyed and certified?
Yes.